Vital Care

Built for private EMS operations

Your everyday EMS workflow.
In one system.

EMS software built around the everyday workflow of ambulance companies.

Scheduling, dispatch, patient documentation, QA and billing workflow in one system.

Get Started See Pricing

For smaller private ambulance and IFT agencies.

The product

Built around how your agency works.

Keep the daily handoffs connected, from coverage planning to the office review queue.

  1. 01Schedule
  2. 02Dispatch
  3. 03Patient Report
  4. 04QA
  5. 05Billing
Plan & coordinate

Keep the day organized.

Scheduling, dispatch, staff and unit management bring your operational work together.

Document & review

Give every report a next step.

Patient reporting workflow, QA review and Return to Medic help teams manage corrections.

Review & follow through

Keep the office in the loop.

Billing review, status workflow and reports support the handoff from field work to office work.

Clinical reporting availability depends on applicable certification and state requirements. We will review your agency’s requirements during onboarding.

Simple starting price

One operations package.
A clear place to start.

For smaller private ambulance and IFT agencies that want to connect the daily workflow.

Hands-on onboarding and remote training are included, so your team has help getting started.

Tell us about your agency
Initial launch offerOne licensed agency

Vital Care Operations

$399/month

Up to 450 operational calls per month

  • Scheduling
  • Dispatch
  • Patient reporting workflow
  • QA review and Return to Medic
  • Billing review/status workflow
  • Staff and unit management
  • Reports
  • Hands-on onboarding
  • Remote training
  • Unlimited named staff within the licensed agency
Get Started

Specialized integrations, historical migration and third-party services may require separate pricing.

Start with us · Texas

Become a Vital Care
Founding Agency

We are working with a small group of Texas EMS companies before broader availability.

Bring your team’s day-to-day experience. Help shape what comes next.

Get Started

A closer working relationship.

  • Hands-on setup
  • Direct onboarding help
  • Staff training
  • Early product input
  • Founding pricing protection for 12 months

We will discuss your rollout with you. Clinical reporting availability depends on applicable certification and state requirements.

Grounded in everyday operations

Built from real EMS operational experience.

Clear responsibilities

Role and agency boundaries help organize staff access and review responsibilities.

A considered rollout

Onboarding includes a conversation about your workflow and applicable reporting requirements.

Business information only

The Get Started form is for agency introductions. Patient and clinical information belong outside this form.

Let’s talk about your agency.

Tell us where you are today and what your team needs next.

Get Started

Submitting your information begins a conversation with our team.